Scheduling
To make an appointment for a session at your school please see PixHome above. To make an appointment at a studio near you please contact us at info@pixown.com.
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If you need to reschedule or cancel your appointment please go to the email we sent you confirming your appointment.
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Is there a fee to be photographed? There will be, this fee varies by school, please see PixHome above.
Photo Day Tips
For details about room location, fees and any other school specific details please see PixHome above.
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Your school may have special instructions on what to wear. If there are no special instructions on what to wear we recommend wearing a white collared shirt, with a tie if you like.
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Practice your smile and posture in front of a mirror before photo day. It takes you and the photographer to capture your best expression.
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If you need a haircut before photo day, aim to have it done a week ahead of time. Use your regular makeup. Touch up all blemishes. Do your nails the day before. You do not need to have a heavy application of makeup for professional photography. Look natural and your photos will reflect that.
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We cannot retouch a five o'clock shadow. We recommend you shave a few hours prior to your session.cannot retouch a five o'clock shadow. We recommend you shave a few hours prior to your session.
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All glasses glare in varying degrees. Photographers are trained to reduce glare on the lens. Feel free to wear them for your photos. Or, you are welcome to remove your lens when arriving for your session, doing so will guarantee no glare. Please bring your own tools if you plan to remove lens.
Why No Packages?
Our ordering process has delighted thousands with its simplicity, efficiency, and fair pricing, often saving customers $100’s. To fully appreciate Pixown’s advantages, let’s examine how our approach differs from other companies.
Other companies sell packages, they TELL YOU the print sizes, quantities you will receive, and how many images you can order from. Packages are complex and designed to NOT fulfill your needs, a sales tactic.
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Packages force customers to spend more to get what they want. Only at Pixown do you order WHAT YOU WANT from as many images as you like WITH savings!
Delivery
Delivery will be anywhere between 2-4 weeks (digital downloads less), most of this time is delivery time. Orders are shipped through United States Postal Service or Canada Post. How long they take cannot be certain as we have no control of their services.
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For digital downloads without retouching, the download link will be emailed on the same day. For retouched images, the download email may take up to a week to arrive.
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Digital downloads are non-refundable as they come with full copyright release. Please click here for more details about digital downloads.
Retouching
We offer retouching as a separate service, unlike some companies that bundle it into dramatically inflated product prices. This approach allows us to provide substantially lower pricing while giving clients the freedom to choose if they want retouching.
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We recognize that many customers prefer their images to remain unaltered, and we respect this preference. By offering retouching as an optional service rather than a standard inclusion, we ensure that our clients have full control over their final images while still providing value.
I Lost My Code
We can help you if you have misplaced your code to view your images. For us to email your code please click this link to fill in a form and submit.
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