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Pixown
info@pixown.com

Photography

To make an appointment for a session at your school please enter your school code (displayed at your school) or your school's name in our chat window below right.

If you cannot find your school please click here to submit a form, we will email details to you.

If you need to reschedule or cancel your appointment please go to the email we sent you confirming your appointment.

To make an appointment at a studio near you please contact us at info@pixown.com.

Photo Day Tips

Your school may have special instructions on what to wear. If there are no special instructions on what to wear we recommend wearing a white collared shirt, with a tie if you like.

If you need a haircut before photo day, aim to have it done a week ahead of time. We cannot retouch a five o'clock shadow. We recommend you shave a few hours prior to your session.

Use your regular makeup. You do not need to have a heavy application of makeup for photography. Look natural and your photos will reflect that.

All glasses glare in varying degrees. Photographers are trained to reduce glare on the lens. Feel free to wear them for your photos. Or, you are welcome to remove your lens when arriving for your session, doing so will guarantee no glare. Please bring your own tools if you plan to remove lens.

Practice your smile and posture in front of a mirror before photo day. It takes you and the photographer to capture your best expression.

I Lost My Code

We can help you if you have misplaced your code to view your images. For us to email your code please click this link to fill in a form and submit.

Retouching

We recognize that many customers prefer their images to remain unaltered, and we respect this preference. 

We offer retouching as a separate service. By offering retouching as an optional service rather than a standard inclusion, we ensure that our clients have full control over their final images while still providing value.

This approach allows us to provide substantially lower pricing while giving clients the freedom to choose if they want retouching.

Delivery

Delivery will be anywhere between 2-4 weeks (digital downloads less), most of this time is delivery time. Orders are shipped through United States Postal Service or Canada Post. How long they take cannot be certain as we have no control of their services.

For digital downloads without retouching, the download link will be emailed on the same day. For retouched images, the download email may take up to a week to arrive.

Digital downloads are non-refundable as they come with full copyright release. Please click here for more details about digital downloads.

Policies

Our ethics is at the core of everything we do. We protect the privacy and dignity of every student, maintain the trust of families and schools, and deliver exceptional services with unwavering moral principles.


Security

We employ state-of-the-art security measures to protect all images and associated data. Secure cloud storage with redundant backups. Strict access controls and authentication protocols.


Image Use

We are committed to the responsible use of student images. Strict guidelines for image sharing and publication. Secure online ordering systems.


    By choosing Pixown, you’re partnering with a company that prioritizes ethics, security, and quality. We continually strive to exceed industry standards and provide peace of mind to schools, students, and families.

    Please click this link to search our knowledge base for articles. Or, email us at info@pixown.com.


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